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Accreditations

Latcham is proud to have internationally recognised accreditations

– which demonstrate consistently high standards in:

  • Quality management – ISO 9001
  • Management of information security – ISO 27001
  • Environmental management – ISO 14001.

With an added accreditation from the Cheque and Credit Clearing Company (C&CCC, formerly APACS), customers can be assured that their business, from start to delivery, is conducted and completed efficiently within a secure production facility.

Latcham has also been successfully assessed as an approved Communications-Electronics Security Group (CESG), CESG Listed Advisor Scheme (CLAS) and IT Health Check (CHECK) supplier.

CESG is the UK Government’s National Technical Authority, responsible for enabling secure and trusted knowledge sharing.

Latcham is a member of the highly respected Direct Marketing Association and the British Printing Industries Federation, the principal business support organisation representing the UK print, printed packaging and graphic communication industry.

Latcham has recently become approved affiliated members of the Association of Electoral Administrators and are active within the community on a regular basis.

We are also part of the Royal Mail Partners in Quality scheme, which encourages the adoption of standards to improve the quality of mail in the market whilst improving operational efficiency and encouraging the growth of mail.

Secure

At Latcham, we understand that all work involving personal data required diligent security procedures.

CLAS, C&CCC, N3 and ISO27001 accreditations confirm our position us as one of the most secure marketing services sites in the UK.

Our business security is comprehensive; we handle vouchers, print cheques and securely produce confidential government, financial services and healthcare communications. Our IT infrastructure is subject to regular penetration testing and we have implemented solutions to continuously monitor our network environment using sophisticated software to ensure your data is safe.

Latcham physical security includes:

    • Security perimeters with fencing, card controlled entry gates and turnstiles
    • 24/7 internal and external CCTV monitoring
    • Intruder alarm system
    • Secure production areas, warehousing and waste destruction
    • Access control with card and keypad door entry throughout site (restricted by job role)
    • Manned reception with all site visitors fully supervised
    • All staff screened, with confidentiality agreements signed, prior to employment and wear photographic ID at all times
    • Security controlled by guards
    • Remote monitoring.

Our Values

Latcham is a successful and profitable business founded on core values of integrity, trust, and respect, in a customer centric and performance driven culture.
We have a talented team united in a mission to provide the best customer service, where accountability and a commitment to quality is central to our purpose. We work with our colleagues, suppliers, customers, stakeholders, local community and others who interact with us in a way that demonstrates our flexible approach, our commitment to quality, our desire to build successful relationships, and our continuous improvement and team development.

Green Sustainability

We are committed to continuously reducing our impact on the environment and deploying sustainable practices in our business. We demonstrate our green credentials and commitment to resource efficiency and waste reduction through our attainment of the internationally recognised Environmental management standard – ISO 14001.

We have a strong sense of community and giving back

We actively support various charities through Quartet Community Foundation and What’s Right. We appraise and review how best we can support our local community in the best way possible.

Low Carbon Champion

As winners of the West of England Low Carbon Awards, we demonstrated savings in excess of 10% in our energy bill, and our energy savings and carbon reductions were scrutinised by leading environmental experts.

Living Wage

We are proudly implementing the Living Wage, which is an hourly rate set independently and updated annually, and is chosen by employers on a voluntary basis.

Bristol Green Capital

Latcham Direct supports the Bristol Green Capital Partnership initiative. Bristol has been awarded the European Green Capital status for 2015 and we are committed to helping Bristol achieve its environmental objectives. These objectives were focused on transport, food, water, resources and energy.

We invite you to see our commitment to our values in action, if you would like to work with us or want to find out more, please contact us on 0845 241 1362

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Certificate Number 5310
ISO 9001, ISO 27001, ISO 14001