ENCOURAGING MEMBERS TO VISIT THIER LOCAL NATIONAL TRUST PROPERTY
To encourage National Trust card holders, who had recently joined or renewed but whose card had not been scanned, to visit either a local flagship property or a secondary property.
The selection criteria was based on the recipient’s postcode and the properties were to be no more than 30-40 miles from the member’s home address. The mailing was targeted to 5,685 members.
Background & Solution
The National Trust is a UK conservation charity, protecting historic places and green spaces, and opening them up for ever for everyone.
Founded in 1895, they were set up with the aim of saving our nation’s heritage and open spaces. 116 years later, they are still working hard to up hold those values
How we helped
The campaign consisted of an A4 letter/coupon mailer which entitled the member to a 20% discount to be redeemed at the tea room during their visit; the coupon could be tracked by the bar code so National Trust was able to determine the response rate document composition solutions.
Letters were created that used specific supplied images relating to the
three membership subgroups but these images needed to be different for
flagship properties vs secondary properties. The recipient database was
run against a database for the flagship and secondary properties based
on postcode and distance from the member’s household. The output file
was then matched against a table containing images, text details and
finally each selected property name was then matched to a database
containing the web page URL to generate the QR code. The final
data-stream was processed through XMPie/uPlan on the uProduce server,
imposed output to PPML and sent to Output Manager to print on the Xerox
iGen4 digital press.