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Delivered with confidence

Personalised communications enabling success

Latcham Direct

Experts in digital, print & marketing services

Information integrity & opportunity

Making the most of your data

Reliably Informed

Putting our customers first

Investing in our success

Skills & technology

Yours, sincerely

Engage, attract & retain customers

Digital Excellence

National values

Supporting customers throughout the UK


Service that stands out from the crowd

Making the most of Digital Communications


Latcham Direct work with a range of healthcare organisations including 10 NHS Trusts. Our health solutions focus on patient communication requirements from a several different NHS based departments within each Trust including:

  • NHS Professional Membership Services
  • Cytology referral and results communication
  • Sexual Health
  • Ophthalmic
  • NHS Doctor appraisal management
  • Medical cards, practice billing, appointment letters & remainders and test results.


Latcham is integral to the NHS Trusts in providing patient communications from list cleaning, provision of medical cards, Practice billing, sending out appointment letters, appointment reminders and test results.

We have a dedicated secure N3 connection for the secure transfer of patient data, underpinned by a rigorous audit and annual data security approval processes and a knowledgeable client services team with specific experience of the requirements of the Healthcare sector, supported by a range of specialist in-house print and mailing facilities, which provide the Trusts with a fully integrated, robust end-to-end Patient Communications solution.

Latcham Direct work within the highest standards of data security and information Governance and we have invested heavily in or technological infrastructure to provide ensure patient data is kept secure at all times.

Case Study: NHS


Our accreditations include:

    • ISO 27001
    • Public Services Network (PSN) audit requirements
    • Live NHS national N3 network connectivity, data will be encrypted and transferred through the N3 Network
    • NHS IGSoC Information Governance Toolkit compliance latest version (100% pass rate)
    • NHS National Cancer Screening confidentiality agreement
    • NHS NCSQA site audited.

Experts in digital, print

& marketing services

Contact us



Marketing Communications

  • Direct Mail
  • Personalised Digital Print
  • Finishing & Enclosing
  • Integrated Mobile, E-mail and Web
  • List & Data Processing
  • Personalised Membership & Loyalty Cards
  • Pick, Pack and Product Fulfilment
  • Campaign Management
  • Postal Management

Secure Document Fulfilment

  • Policy Documents
  • Contracts
  • Council Tax Billing
  • Ballots, Elections and IER
  • HR/Payroll
  • Cheques & Vouchers
  • Billing & Statements
  • Investment & Shareholder Communications
  • Digital Archiving and E-delivery
  • Full Tracking and Audit
  • Secure ISO 27001 Data Storage and Warehousing

Print Management

  • Full Range of Print Services
  • Creative Services
  • Stock Management
  • Detailed Reporting & Analysis
  • Dedicated Print Management Team
  • Web-to-Print
  • Hybrid Mail
  • Warehouse, Daily Call-Offs and Fulfilment
  • Postal Management

Our Clients