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Delivered with confidence

Personalised communications enabling success

Latcham Direct

Experts in digital, print & marketing services

Information integrity & opportunity

Making the most of your data

Reliably Informed

Putting our customers first

Investing in our success

Skills & technology

Yours, sincerely

Engage, attract & retain customers

Digital Excellence

National values

Supporting customers throughout the UK

Co-efficient

Service that stands out from the crowd

Making the most of Digital Communications

Solutions overview

Housing

Latcham Direct continues to work with a number of Housing Associations, delivering marketing communications, print solutions and secure document fulfilment including:

  • Marketing, incentive and transactional personalised communications
  • Printing of contracts, statements, letters, maintenance notices and other resident correspondence
  • Digital resident portals to share critical information, enabling Housing Associations to support the wider public sector digital transformation campaign
  • Secure data management, print management & fulfillment
  • Hybrid mail
  • Our extensive experience of electoral services enables us to support tenancy association elections and other correspondence requirements
  • Integration with existing systems and seamless production transition.


More

All of our solutions can integrate with your customer portals ensuring an efficient way of engaging with tenants and with more and more public sector organisations looking to support the government’s ‘digital by default’ scheme, we are best placed to offer a digital capability that responds to current and future communication requirements.

https://www.gov.uk/service-manual/service-standard

Effective account and project management means we work closely with all of our customers to plan, develop and deliver cross-channel communications that enable them to support core business functions, high volumes of transactions and marketing communications.

Latcham Direct are also suppliers to the EEM Framework which supports a range of Housing Associations to reduce the cost of procurement and streamline the process. For more information on the EEM Framework, click here.

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ACCREDITATIONS

Latcham is proud to have internationally recognised accreditations – which demonstrate consistently high standards in:

Quality management – ISO 9001
Management of information security – ISO 27001
Environmental management – ISO 14001.

With an added accreditation from the Cheque and Credit Clearing Company (C&CCC, formerly APACS), customers can be assured that their business, from start to delivery, is conducted and completed efficiently within a secure production facility.

What OUR CLIENTS SAY

Latcham Direct built a system that automates our initial request for CPD records, sends reminders to those that haven’t submitted a record and collects records so that reviewers can see them all in one place."

Val Cox, Senior Manager, STEP

Experts in digital, print

& marketing services

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Solutions

Overview

Marketing Communications

  • Direct Mail
  • Personalised Digital Print
  • Finishing & Enclosing
  • Integrated Mobile, E-mail and Web
  • List & Data Processing
  • Personalised Membership & Loyalty Cards
  • Pick, Pack and Product Fulfilment
  • Campaign Management
  • Postal Management

Secure Document Fulfilment

  • Policy Documents
  • Contracts
  • Council Tax Billing
  • Ballots, Elections and IER
  • HR/Payroll
  • Cheques & Vouchers
  • Billing & Statements
  • Investment & Shareholder Communications
  • Digital Archiving and E-delivery
  • Full Tracking and Audit
  • Secure ISO 27001 Data Storage and Warehousing

Print Management

  • Full Range of Print Services
  • Creative Services
  • Stock Management
  • Detailed Reporting & Analysis
  • Dedicated Print Management Team
  • Web-to-Print
  • Hybrid Mail
  • Warehouse, Daily Call-Offs and Fulfilment
  • Postal Management


Our Clients